Pope Francis thanked them for their “effective cooperation” with the specific bodies of the Holy See for ensuring the “smooth progress” of the Holy Year. The Holy Father also mentioned about their patience and professionalism in dealing with pilgrims and tourists.
“The Holy Year of Mercy opens before all of us the possibility to be renewed, starting from an interior purification, which is reflected in the way we comport ourselves and carry out our daily duties,” the Pope said.
He concluded by saying that each person is a creation of God and so everyone had to be loved and respected. “Every person is loved by God, is His creation and deserves acceptance and respect,” the Pontiff said.